Every print requires time to dry and complete the outgassing process. Although the prints I produce are given ample time to do so before shipping, you may still wish to wait an additional 7-14 days prior to framing to ensure all outgassing is complete. If a print is framed and outgassing occurs, you may notice a thin white film on the underside of the display glass or acrylic, which can be easily cleaned (assuming the print is not displayed in a sealed frame: see below).

Always use archival, 100% cotton mounting and mat boards, and avoid the use of spray, liquid, or high-heat adhesives for mounting the print to the backing board. Each may cause significant damage to your fine art print(s).

To mount your print to a mounting board, it is recommended to use photo corners or strips. These are a reliable and effective option for mounting and framing your valuable photos without the need to apply tape or other potentially damaging adhesives directly to the paper.

It is recommended that you select a UV-blocking glass or acrylic to provide additional protection for your print(s). Although the Palo Duro Etching 315 paper I use from Red River Paper is free of any optical brighteners, which will degrade over time if exposed to UV light (causing the yellow cast often seen in older photographs or pieces of art), the inks of the print may be negatively impacted by exposure to sunlight.

Lastly, it is advised that the back of the frame be sealed to provide further protection from airborne chemicals and pollution.

The above recommendations are optional, of course, but following these guidelines will offer the best protection, and longevity, for your print(s).

I generally produce each box set within 1-2 business days of the order being placed, however, this timeline may vary depending on my travel schedule and availability of materials. If there will be a longer-than-usual fulfillment period, I will do my best to communicate with you in a timely manner.

Orders are typically shipped via the United States Postal Service, most often using 2-Day Priority Mail for domestic orders (international orders are sent via USPS First-Class Package International Service; customs and duties are the responsibility of the buyer). The exact carrier used will be determined by shipping costs quoted at the time of fulfillment. 

In the rare event your purchase is damaged in shipping, please photograph the damaged packaging and the item(s), and contact me within 5 days of receipt. A replacement will be provided as quickly as possible upon confirmation of the damage.

Note regarding special orders: Production and shipping times may vary significantly for special orders. We will discuss production and shipping in detail as part of the special order process.

To ensure the longevity of your prints, please avoid touching the printed surface. It should be handled by the edges or underside, preferably while wearing protective gloves.

It is important to avoid exposing your print to direct sunlight as the heat and UV radiation can cause fading and damage to the paper over time.

It is recommended to store prints in a climate-controlled environment with a temperature of 75 degrees Fahrenheit and a relative humidity of 50%. Avoiding air movement and using acid-free storage boxes or print sleeves made of biaxially oriented polypropylene plastic can also help to prevent fading. Do not use plastic bags or sleeves made of polyethylene or containing plasticizers, as these materials can cause rapid yellowing of the paper.

If you need to store or transport your print(s) without framing or other permanent protection, it is highly recommended to use interleaving sheets. This is especially important for prints made with black pigment inks on matte or cotton papers (such as the prints I produce in my studio), as these inks can rub off and scuff easily. To prevent damage to your prints, it is best to keep them from coming into direct contact with each other, or other surfaces.

Given the limited-edition nature of this collection, all sales are final. If your box set or any of the prints arrived damaged, please notify me within 5 days of delivery and a no-cost replacement will be provided upon receipt of acceptable photos documenting the damaged shipping box and contents.

Every print I produce is closely inspected to ensure it meets the high-quality I demand of my work, and to ensure your utmost satisfaction with your fine art purchase. You should have absolute confidence in the quality of the print you receive, and I am happy to answer any questions you may have about your purchase before you buy. Please use my contact form to reach out.

If your order arrives with a printing defect or other blemish, I will be happy to provide a replacement at no added cost to you.

To learn more about print medium choices, lighting tips, and determining the appropriate size for your space, click here.